Booby-trapped Ledgers: the CryptoBilis case and how to stay safe
You buy a Ledger to stay in control of your keys. Yet in October 2026, devices sold by an authorised reseller contained a spy chip able to steal the 24 backup words. Here is what we know, what was really attacked, and what you can do. Status as of 16 October 2026: the investigation is ongoing and the figures and guidance may change.
Published 17 October 2026 · by Pixel · 7 min read
6:36
Contents 10 parts and a FAQ · 7 min read
- What we know: an estimated $102 million
- CryptoBilis, an authorised reseller at the heart of the case
- How the spy chip steals the 24 words
- Why the Genuine Check saw nothing
- MediaMarkt Saturn: a second report in Germany
- The other Ledger cases: 2020, 2023, 2026
- Trezor too: the Brevo incident
- Switching brands is not enough
- Protect yourself, depending on your situation
- Can we still trust Ledger?
1. What we know: an estimated $102 million
On 9 October 2026, Ledger buyers watched their crypto disappear. According to Bitquery’s investigation, the funds that left the victims’ wallets add up to about $102 million, across 335 wallets (324 before the 16 October update, which added eleven TRON wallets without changing the total).
- It is an estimate, worked out from public blockchain data, not a figure validated by Ledger. Ledger has given neither a total amount nor a number of affected devices.
- It is not “every Ledger”: according to Ledger, all confirmed cases involve devices sold by a single reseller, and its own sales channels are unaffected.
- It is not about one brand: other makers, such as Trezor, have had incidents too. To understand it, look at what was attacked, not just the logo on the case.
2. CryptoBilis, an authorised reseller at the heart of the case
CryptoBilis is an authorised Ledger reseller in South East Asia (Indonesia, Malaysia, the Philippines). The timeline:
customers who bought their Ledger from CryptoBilis report lossesLedger confirms an unauthorised electronic implant in an affected user’s deviceLedger says all confirmed cases trace back to CryptoBilisLedger publishes how the implant worksThe reseller has suspended its hardware wallet A small device that holds the keys and signs transactions without ever showing them to the computer. Always check on its screen what you approve. sales during the investigation. Ledger says it is working with the authorities, reviewing controls on its authorised resellers, and has reminded them never to restock returned products.
3. How the spy chip steals the 24 words
According to the explanation Ledger published on 13 October, a chip hidden in the case reads what is sent to the screen while the 24 words of the recovery phrase The 12 or 24 words a wallet gives you when it is created: they rebuild your keys on another device. Whoever has them has your bitcoin: never give them to anyone. 5 mistakes to avoid are displayed during setup. It recognises and decodes the words, then sends them over the mobile network (LTE, using an eSIM).
That is the trap: the owner can write the backup on paper, never type it into a website or photograph it, and still have a device that spies on them.
In a usual setup, without an extra passphrase, those 24 words are enough to rebuild the keys on any other compatible wallet. A copy of the words therefore gives access to the same funds, without the original Ledger.
4. Why the Genuine Check saw nothing
The secure chip (the Secure Element) did not need to be broken. According to Ledger, the implant modified neither the secure chip, nor the operating system, nor transactions or signatures: it is a physical supply-chain attack, not a flaw in Ledger’s software.
The Genuine Check verifies that the secure chip is authentic. But Ledger’s own documentation says so: it cannot detect unauthorised physical modifications to the hardware when the original chip is intact, nor verify the device’s journey before it reaches you. A device reported as genuine can therefore contain an addition.
5. MediaMarkt Saturn: a second report in Germany
On 13 October, Ledger also announced that sales were suspended at MediaMarkt Saturn, in stores and online, after a customer in Germany reported an implant. No loss of funds has been reported in that case, and Ledger has not confirmed a link to CryptoBilis.
So the reports cannot all be treated as one case that is already solved. It remains to be established where the modifications happened, how many devices are involved, and who is responsible.
6. The other Ledger cases: 2020, 2023, 2026
If the subject draws such reactions, it is also because it comes on top of earlier stories. They are very different, and summing them all up as “Ledger got hacked” loses the point.
Recovery phrases were not in that database. But the data was used to target customers with fake alerts and phishing messages.
A former employee’s access to the publishing platform had not been properly revoked. An attacker used it to push malicious code, and visitors of crypto websites were shown booby-trapped signature requests. Ledger says it published a clean version within 40 minutes of being alerted.
An app imitating Ledger Live was available from 7 to 13 April 2026. The fraudsters’ aim: get the secret phrase by posing as the official software.
A bug in the Zilliqa app for Ledger made it possible to rebuild private keys The secret that proves some bitcoin belongs to you and lets you spend it. Your wallet keeps it; the recovery phrase can rebuild it. from public signatures. It only affected that network’s legacy native transactions: neither recovery phrases nor the other coins on a Ledger.
Data leak, hacked component, fake app, signing bug, modified device: five different situations, with different risks and different fixes.
7. Trezor too: the Brevo incident
In September 2026, Trezor announced an incident at Brevo, its email provider: 347,149 addresses of newsletter subscribers were exported. A fake message sent through that service, dressed up as a critical security alert, pushed people towards an app that asked for their wallet backup.
According to Trezor, no device, wallet or account was affected. The company took the malicious link down in about twenty minutes and suspended the service. The risk is still similar to the contact-data leaks around Ledger: one compromised provider is enough to target customers, even when the device itself works normally.
8. Switching brands is not enough
These examples show that several brands run into problems, at different links in the chain: providers, software, hardware, distribution. That does not make all products equal, and it does not take any maker off the hook. But believing that a new brand removes every risk is a mistake.
A hardware wallet keeps the keys away from a possibly compromised computer and lets you check operations on a dedicated screen. It also depends on a sales channel, apps and services you need to be able to trust. What we can ask of every brand:
- a clearly explained scope: which devices, which sales channels, which dates;
- fixes where possible, and audits;
- usable guidance for everyone, not just experts.
Ledger’s security bulletins (Donjon) also show detection and fixing work. And a flaw published by researchers is not automatically a theft seen at customers.
9. Protect yourself, depending on your situation
Match the response to the problem:
that is not proof your keys were stolen. Be wary of messages that know your order and demand urgent action.revoke that permission (for example with Revoke.cash) to block further withdrawals through it.revoking is no longer enough. Restoring the same backup on another device does not lock the thief out: you need a new phrase, then move your funds to it.do not initialise it, and follow Ledger’s official guidance.prepare a safe destination, a new device with a newly generated phrase, then move your funds.never give out your recovery phrase, not to support and not to an app that claims to check your device. Keep your system and apps up to date, and read what you sign.And never improvise a recovery with a stranger who messages you privately: after a case like this one, that is exactly what scammers are after.
10. Can we still trust Ledger?
The aim is not to condemn one brand or present another as invincible, but to understand the protections we use and their limits. Incidents around Ledger deserve to be explained, just like those affecting other makers. Security depends on the hardware, but also on the software, the distribution, and how each company responds when a problem is found.
For a miner it matters twice over: on FindMyBlock, as on any solo pool A server that machines connect to. A regular pool shares the earnings, a solo pool does not. Solo or pool?, a block reward goes straight to your wallet address. The day your machine finds one, that wallet receives it. To set up that address: solo mining on FindMyBlock.
Frequently asked questions
Was my Ledger hacked?
According to Ledger, all confirmed cases involve devices sold by the reseller CryptoBilis in South East Asia, and its direct sales channels are unaffected. A second report in Germany led to sales being suspended at MediaMarkt Saturn, with no reported loss. The investigation is ongoing: follow Ledger’s official guidance.
How much was stolen in the CryptoBilis case?
Bitquery estimates about $102 million left 335 wallets. It is an estimate from public blockchain data: Ledger has not given a total.
Does the Genuine Check detect a spy chip?
No. It verifies that the secure chip is authentic, but Ledger’s documentation states it cannot detect physical modifications to the hardware when that original chip is intact.
Can someone steal my crypto with just my 24 words?
Yes. Without an extra passphrase, the 24 words are enough to rebuild your keys on another compatible wallet, without the original Ledger. That is why they must never be given to anyone.
Is restoring my phrase on a new Ledger enough?
No, if the phrase is compromised: the thief still knows it. You need a new phrase generated by a safe device, then move the funds to that new wallet.
Should I switch to Trezor or another brand?
Switching brands does not remove every risk: Trezor also had an incident in September 2026, at its email provider. Look instead at how each maker explains its incidents, fixes them and gives clear guidance.
Sources
- Bitquery, CryptoBilis investigation and loss estimate
- Ledger Support, implant confirmed
- CoinDesk, spy chip and mobile transmission
- Cointelegraph, how the implant works
- Unchained, CryptoBilis guidance
- Ledger, MediaMarkt Saturn announcement
- Crypto.news, MediaMarkt Saturn follow-up
- Ledger, 2020 data breach
- Ledger, data leaks and the Shopify incident
- Ledger, Connect Kit report (2023)
- ZachXBT, fake app investigation
- Decrypt, fake Mac app
- Zilliqa, post-mortem
- Zilliqa, incident scope
- Trezor, Brevo incident (September 2026)
- Ledger, limits of the genuine check
- Ledger, secure display and inputs
- Ledger Donjon, bulletin 023
- Ledger Donjon, bulletin 024
- Ledger Donjon, bulletin 025
- Ledger, phishing prevention
- Ledger, what a recovery phrase is
- Ledger, the extra passphrase
- Revoke.cash, revoking spending approvals
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